At Kensington Flowers, we believe that everyone deserves to experience the beauty of our floral arrangements, no matter their abilities or circumstances. With this understanding, we are committed to making our online flower ordering service accessible to the widest possible audience. Whether you are a long-term resident, a visitor, or ordering for someone special in Kensington, we want every customer to enjoy convenient and inclusive access to Kensington Flowers.
Kensington Flowers strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These internationally recognised guidelines help ensure that digital content is presented in a way that is usable by people with a wide range of challenges and needs. By adhering to these standards, our website is made more accessible for everyone, including users who rely on assistive technologies.
Our website has been developed and tested with screen readers in mind. This means that customers relying on assistive technology will be able to order Kensington Flowers online with ease. We have taken care to use semantic HTML, provide proper alternative text for images, and structure website content clearly so that screen readers can interpret and present information in a logical order. Our main goal is to ensure that all essential features, such as product browsing and checkout, are usable for everyone.
We understand that visual accessibility is vital for many of our customers. The Kensington Flowers website features a high contrast design and font choices that support readability. Thoughtful colour combinations and clear text presentation make it easier for customers with visual impairment or colour sensitivity to find the perfect arrangement and complete their order independently.
Accessibility is more than compliance—it is about embracing the diversity of our community. By focusing on accessibility, we ensure that all Kensington customers can order Kensington Flowers online smoothly, as independently as possible. We regularly review our website's accessibility features to respond to the changing needs of our customers and advancements in technology.
Although we do our best to maintain a high standard of accessibility, we recognise that there may be areas for improvement. We are dedicated to making accessibility an ongoing priority at Kensington Flowers. If you encounter any difficulties using our website, have suggestions for improvement, or need alternative methods of placing an order, we welcome your feedback. Your insights help us build a better online experience for all our customers.
If you have questions or concerns related to accessibility at Kensington Flowers, please reach out to our customer service team. We are committed to providing support, answering your queries, and working together to resolve any accessibility issues you might face. Your experience matters, and we are here to ensure it is as seamless and enjoyable as possible.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
